Privacy Policy

1. Information We Collect

When you use Final Bark, we collect information you provide directly to us, including:

• Account information: Name, email address, phone number, company name, and password when you create an account.
• Change order data: Project descriptions, pricing details, scope of work, and client information you enter into the platform.
• Signature data: Electronic signatures collected from you and your clients, including IP address, timestamp, and device information at the time of signing.
• Payment information: Billing details processed securely through Stripe. We do not store your full credit card number on our servers.
• Usage data: Pages visited, features used, and interactions with the platform collected automatically through cookies and similar technologies.
• Communications: Messages you send through our contact forms, support channels, or feedback tools.

2. How We Use Your Data

We use the information we collect to:

• Provide, maintain, and improve the Final Bark platform and services.
• Process change orders, generate PDF documents, and facilitate electronic signatures.
• Process payments and manage billing through our payment processor, Stripe.
• Send you transactional emails (change order notifications, signature requests, receipts).
• Send marketing communications if you have opted in, which you can unsubscribe from at any time.
• Provide customer support and respond to your inquiries.
• Analyze usage patterns to improve product features and user experience.
• Detect, prevent, and address fraud, abuse, or technical issues.

3. Data Sharing

We do not sell your personal information. We share data only in the following circumstances:

• Service providers: We share data with trusted third-party providers who help us operate our platform, including Supabase (database and authentication), Stripe (payment processing), and email delivery services.
• Change order recipients: When you send a change order for client approval, the client receives access to the change order details and can view your name and company information.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Data Storage & Security

Your data is stored securely on Supabase infrastructure with enterprise-grade security measures including:

• 256-bit SSL/TLS encryption for all data in transit.
• AES-256 encryption for data at rest.
• Row-level security policies ensuring users can only access their own data.
• Regular security audits and monitoring.
• SOC 2 compliant infrastructure.

Payment information is processed and stored exclusively by Stripe, which is PCI DSS Level 1 certified.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data stored on our platform.
• Correction: Update or correct inaccurate personal information.
• Deletion: Request deletion of your account and associated data, subject to legal retention requirements for signed documents.
• Export: Download your change orders and signed documents as PDF files.
• Opt-out: Unsubscribe from marketing emails at any time using the link in each email.

Note: Signed change orders and electronic signature records may be retained as legally required under the ESIGN Act, even after account deletion.

6. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how the platform is used. You can disable non-essential cookies in your browser settings.

7. Contact Us

If you have questions about this privacy policy or your data, contact us at:

Email: privacy@finalbark.com

Or use our contact form.